Cookies Policy | Bitkingz Casino

1. What are cookies?

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support features that may make the website easier to use. Cookies do not usually contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may sometimes be linked with other information held about you.

Cookies may be set by the website you are visiting, which are known as first-party cookies, or by another service operating on the website, which are known as third-party cookies. Similar technologies can include pixels, tags, local storage, software development kits and device identifiers. For simplicity, this policy refers to cookies and these similar technologies together as cookies.

Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the settings used by the service that places it.

How cookies help

Remembering information that you have entered or preferences that you have selected.
Keeping parts of the website working correctly and securely.
Understanding how visitors use the website and identifying technical issues.
Helping us present content that is relevant to your interests and website activity.
Supporting advertising, measurement and fraud-prevention activities where permitted.

2. How Bitkingz Casino may use cookies

Bitkingz Casino may use cookies for a range of operational, security, analytical and marketing purposes. The exact cookies used may change as the website, its features and supporting services develop. Cookies may be placed when you visit the website, create or access an account, interact with content, use account features or respond to cookie settings.

Strictly necessary cookies

These cookies are needed for core website functions. They may help the website load, maintain a secure session, remember your choices, support account access and protect against suspicious or unauthorised activity. Without these cookies, some requested services may not work properly. Because they are necessary for the operation and security of the website, they may not be removable through standard cookie preference tools, although you can usually block them through your browser. Blocking them may prevent parts of the website from functioning.

Preference and functionality cookies

These cookies remember choices and settings, such as language, region, display preferences or other options that help provide a consistent experience. They may also support features that you choose to use. If you delete or block these cookies, the website may not remember your preferences and you may need to enter them again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the links selected, the time spent on a page, browser type, device information and general location information. This information may be combined into reports and used to improve navigation, performance, content and the overall user experience. Analytics information is generally reviewed in aggregated or pseudonymous form where practical.

Security, compliance and fraud-prevention cookies

Cookies and similar technologies may help detect unusual activity, prevent abuse, protect accounts, support identity and age checks, and assist with compliance obligations. These technologies may collect information about a device, browser, connection, login activity and interactions with the website. They may be used to identify patterns that could indicate fraud, attempted account misuse or other activity that may create a risk to users or the website.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure advertising campaigns, limit how often an advertisement is shown, understand whether an advertisement has been viewed or selected, and provide content that may be more relevant to you. These cookies may be placed by Bitkingz Casino or by advertising and technology providers acting on its behalf. We do not use cookies to remove your responsibility to gamble responsibly, and marketing activity does not change any applicable eligibility, account or promotional conditions.

3. Third-party services and information sharing

Some website functions may rely on third-party providers. These providers may use cookies or similar technologies to provide analytics, security, payment-related support, customer service tools, advertising measurement, content delivery or other technical services. A third party may receive information about your device, browser, website activity or interaction with its service. The third party may process that information under its own privacy policy and terms.

Bitkingz Casino aims to use third-party services in a way that supports website operation, security and lawful business activities. However, third-party cookies are controlled by the relevant provider, not by your browser alone. You should review the privacy and cookie information provided by those services if you want to understand how they handle information or how to opt out of their activities.

Cookie information may be combined with information collected when you use the website, including account, device, transaction, security or customer support information, where this is necessary for a lawful purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. We do not suggest that cookies make website use anonymous or that blocking all cookies will prevent all information from being collected through other lawful methods.

Cookies and responsible gambling

Cookies may be used to support account security, communications and website functionality, but they are not a substitute for responsible gambling controls. If gambling is no longer enjoyable or you are concerned about your play, consider using available account tools, taking a break or seeking independent support. You should also review the Responsible Gambling information available on the website. Cookie preferences do not override account restrictions, self-exclusion arrangements, identity checks or other safety measures.

4. Managing cookies and policy updates

Your cookie choices

You can usually manage cookies through the cookie banner or preference tool displayed on the website. Depending on the available options, you may be able to accept or refuse categories of cookies that are not strictly necessary. Your selection may be stored in a preference cookie so that the website can remember your choice. If you use a different browser, device or cleared browser data, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites, block third-party cookies or prevent cookies from being stored. Browser instructions differ, so consult the help section for the browser and device you use. Some websites may offer additional opt-out tools for analytics or advertising cookies.

If you disable, reject or delete cookies, the website may not work as intended. You may be unable to access some features, account functions or interactive content, and certain preferences may not be saved. Blocking cookies may also affect security checks, performance and the relevance of advertising. Necessary cookies may continue to operate because they are required to provide requested services or protect the website.

Do Not Track signals

Some browsers and devices offer a Do Not Track setting. There is no single industry-wide standard for responding to these signals, and website behaviour may differ depending on the technology involved. Where appropriate, your cookie preferences and available browser controls remain the main ways to manage non-essential cookies.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, legal requirements or the way services are provided. When changes are made, the updated version will be published on this page and may include a revised effective date. We encourage you to review the policy periodically so that you understand the current use of cookies. Continuing to use the website after an update may indicate that you have read the updated policy, subject to any consent requirements that apply.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how your information is handled, or wish to make a privacy-related request, please use the customer support or privacy contact options made available on the Bitkingz Casino website. We may need to verify your identity before responding to a request, particularly where the request concerns account information or personal data.

This policy is intended to provide general information about cookies used in connection with the website. It does not replace the Privacy Policy, website terms, responsible gambling information or any specific notice shown when you use a particular feature.