Betting Rules

General betting conditions

You must have an eligible account to place a bet. Account information must be accurate, complete and kept up to date. You may be asked to complete identity, age, location or other verification checks before using certain services, placing bets or receiving a payment. You are responsible for keeping your login details secure and for all activity carried out through your account, unless you notify the relevant support team promptly about suspected unauthorised access.

Players must be of the required legal age and must use the services only where online gambling is lawful. Players located in Australia should consider the laws that apply in their state or territory, as well as any applicable federal requirements. Access to a website does not mean that betting is permitted in every location. You should obtain independent legal advice if you are unsure whether you may use a particular service.

A bet is normally treated as submitted when you confirm it through the relevant betting interface. A bet is not necessarily accepted merely because it appears to have been entered, displayed or sent from your device. Acceptance may depend on system confirmation, account status, available funds, market status and other applicable checks. You should review the bet details and confirmation shown on screen and retain any reference information provided.

• Do not place a bet using another person’s account or payment method without proper authorisation.
• Do not attempt to interfere with the website, betting systems, games, odds feeds or settlement processes.
• Do not use software, devices or methods intended to obtain an unfair advantage or disrupt normal service operation.
• Do not place bets where you have access to confidential or restricted information that could affect the outcome.
• Report suspected errors, unauthorised activity or unusual account behaviour as soon as reasonably possible.

A bet may be refused, restricted, suspended, cancelled or reviewed where this is necessary for security, technical, legal, integrity, responsible gambling or operational reasons. Where a bet cannot be accepted or settled normally, the applicable website rules and account terms will determine the next step.

Results, settlement and cancellations

Bets are settled using the official result or source identified in the relevant product rules. The result may be based on the final score, declared outcome, official announcement, published statistics or another stated measure. A result may be updated if the original information is corrected by the relevant authority or if a settlement error is identified.

Unless product rules state otherwise, the outcome is generally determined by what happens in the relevant event or game, rather than by a player’s personal expectation. Events may be affected by postponement, abandonment, venue changes, participant changes, rule changes or other circumstances. The applicable rules for that market will explain how these situations are handled.

• A postponed event may remain open, be rescheduled or be cancelled according to the relevant market rules.
• An abandoned or interrupted event may be settled using the applicable official result or may be treated as void where the rules require this.
• A selection that does not participate may be settled according to the product-specific non-runner or non-participation rule.
• A cancelled or void bet normally does not create a winning or losing result, subject to the terms of the applicable product.
• Multiple or combination bets may be affected differently when one selection is void, cancelled or unavailable.

You should not assume that a bet is final solely because a result appears on a screen. Settlement may be subject to later verification, correction or integrity review. If a result, balance or return appears incorrect, keep records of the bet and raise the issue promptly through the available support channel.

Games and random outcomes

For casino and other games, outcomes are determined by the game rules and the relevant technical systems. Players should review the information shown for each game before playing, including the available wager options and any special features. A game round may be reviewed where there is a connection failure, interrupted session, suspected malfunction or inconsistency between the transaction record and the displayed outcome.